Scheduling Terms Conditions and Policies

Terms and Condtions

  • Payment required at time of booking
  • Pre-registration is required for time all types of sessions and must be done at least 48 hours ahead of time on the scheduling page
  • All payments are non-refundable
  • Payments are transferrable to another date and time for cancellations made with a greater than 24 hour notice
  • Fees are subject to change at any time without prior notice
  • PROLIFIC services strictly adheres to the Code of Ethics put forth by the American Academy of FertilityCare Professionals found here: AAFCP Code of Ethics


  • Introductory Sessions
    • Any clients that have pre-registered should be aware that any cancellations made with less than 24-hour notice will not be refunded and will have to register and pay again
  • Follow-Up Sessions
    • $25 cancellation fee for all cancellations with less than 24 hours notice of a scheduled Follow-Up session
    • Charts not received 24 hours prior to appointment are subject to session cancellation or reschedule, including $25 cancellation fee
    • Any clients that fail to attend without prior notification or "no-shows" will be charged the full charge of the specified type of Follow-Up 


  • Beginning Materials
    Starter Packet includes all necessary, initial, first-year materials for charting.- does not apply  to those clients established before 8/1/2017
  • Program Withdrawal
    Should a client decide not to attend a first follow-up after having purchased materials, they must return their materials and may request a refund.  After returning their materials in new condition, PROLIFIC services will refund up to $35.00 and retain $15.00 as a processing fee.
  • Introductory Sessions
    • If two or more prospective clients aren't signed up for a group session, the session will be subject to cancelletion and rescheduled to the first Monday of the next month
    • Private or distance Introductory Sessions may be scheduled for an additional fee
  • Follow-Up Sessions
    • It is the client's duty to know the Follow-Up schedule and to space out their Follow-Ups as such to optimally use the system
    • Past policy stating, "All clients enter the program with a set follow-up price which will not be raised with subsequent fee increases."- applies only to those clients established before 8/1/2017
  • Ordering Materials
    PROLIFIC services will not allow the purchase of any charting materials without a scheduled, future Follow-Up from a client or an email request on a client's behalf from their CFCP, FCP, FCPI or FCI.
  • Insurance Coverage
    Because of unique training as an allied health professional, PROLIFIC services can provide clients with a receipt at the end of each individual Follow-Up upon the client's request. This may be submitted to insurance for reimbursement.  PROLIFIC services cannot guarantee coverage by one's insurance, but will do the best to provide you with the information necessary.
  • Marriage Prep
    To receive a PROLIFIC services' Certificate of Completion, engaged clients must attend a Creighton Model FertilityCare™ System Introductory Session and five Creighton Model FertilityCare™ System Follow-Up Sessions. (in-person client estimated cost of $350 + local state and county tax) 

Updated 1/9/2018